Grandstream UCM6208 IP PBX

The latest Grandstream UCM6200 Series in Kenya has come up with features where it takes future growth into consideration. The updates available in the UCM6100 IP PBX series are also available in the latest series. If you have prepared to make a shift in the existing phone system for your business, then the Grandstream UCM6200 series would be the finest choice. With the Interoperability feature, you can quickly make the connection to the existing communication systems. The UCM6208 IP PBX delivers some enhanced features as compared to the other Grandstream IP PBX models.

Grandstream is well known for its communication products and solutions. It has the legacy of connecting the world for many years through its unified communication solutions that allow the companies to be more proactive than ever before. The company is focused on providing solutions to wa ide range of industries with varied communication products that includes business conferencing systems, IP video telephony systems, IP PBXs, IP Voice telephony, IP video surveillance, and gateways. It connects many businesses in a brilliant way through these services and products. The Grandstream IP PBX offers reliable, scalable, and unified solutions through its different series of IP PBX systems.

Product Features

Supports 8 FXO Ports and 2 FXS Ports

Foreign Exchange Subscribers is the port that actually delivers the analog line to the subscriber. It is simply the “plug in the wall” that delivers a dial tone, battery current, and ring voltage. This is the jack or interface to the phone system which FXO devices can be connected to. The Grandstream UCM6208 IP PBX has been equipped with 2 FXS ports to maximize communication while using your telephone to make calls, thus maximizing work productivity. It also comes with 8 FXO ports and allows for making of up to 100 concurrent VoIP calls. It supports up to 800 SIP devices or users, proving to be a highly efficient device in busy offices.

High Performance & Stability

The Grandstream UCM 6208 IP – PBX comes with a distributed architecture that configures an integrated media resource card. It also not only features a highly responsive concurrent call processing but also a smart auto load balancing function which results in excellence performance, thus giving you a maximum communication experience.

Flexible Deployment, Easy Operation & Simple Maintenance

The Grandstream UCM 6208 IP PBX system comes with a centralized single–site deployment and multi–site distributed network. Its centralized equipment management ensures highly efficient operation and maintenance.  The highly efficient Grandstream UCM 6208 IP PBX system uses a graphical configuration interface to accord you with an easy user experience even without any technical expertise.

Automated – Provisioning – TFTP/HTTP/HTTPS

The Grandstream UCM 6208 IP PBX has the ability to deploy information technology or telecommunications service by using embedded pre-defined procedures that are carried out electronically without requiring any human intervention, thus making it very reliable and convenient.

Rich QoS Capabilities

Quality of Service (QoS) is a feature of routers and switches that prioritizes traffic so that more important traffic can pass first, resulting in an overall performance improvement for critical network traffic. This feature is very useful in the Grandstream UCM 6208 IP PBX whenever there are high volumes of traffic, therefore eliminating any delays while working.

Excellent Audio Quality

The high-performing Grandstream UCM 6208 IP PBX offers users distraction-free communication courtesy of the inbuilt industry-leading Acoustic Echo Canceling Technology,  Adaptive Jitter Buffer, Voice Activity Detection, and Comfort Noise Generation that deliver superior High Definition sound quality devoid of extraneous noises. This makes it possible to enjoy fluent phone conversations without any distractions.

SIP–Based Connections 

You can easily connect your Grandstream UCM 6208 IP PBX to your IP PBX System or directly to a VoIP service provider in order to enjoy seamless conference calls. The Grandstream UCM 6208 IP PBX is based on SIP v2 (RFC 3261) and works perfectly with most of the SIP platforms such as  Cisco CallManager/CUCM, Broadsoft, Microsoft Skype for Business (Lync), –  Huawei IMS, and Asterisk/Elastix that currently exist in the market.

Technical Report(TR – 069)

This is a technical specification of the Broadband Forum that defines an application layer protocol for remote management of customer-premises equipment (CPE) connected to an Internet Protocol (IP) network. The TR-069 embedded in the Grandstream UCM 6208 IP PBX  uses the CPE WAN Management Protocol (CWMP) to provide support for functions such as auto-configuration, software or firmware image management, software module management, status and performance management, and diagnostics. The CPE WAN Management Protocol is a bidirectional SOAP – and HTTP-based protocol and provides the communication between a CPE and auto-configuration servers (ACS). The protocol addresses the growing number of different Internet access devices such as modems, routers, gand ateways, as well as end-user devices that connect to the Internet, such as set-top boxes, and VoIP devices such as the Grandstream UCM 6208 IP PBX.

Firmware Upgradeable

You can easily update the operating system on your Grandstream UCM 6208 IP PBX  so as to improve its functionality and enhance user experience. Upgrading firmware also fixes any existing bugs and protects you from any kind of software malfunctions and vulnerabilities. To update your gadget’s firmware, type your gateway’s IP address into your web browser and enter your login information. Then locate the Firmware or Update section and download the latest firmware update on your Grandstream UCM 6208 IP PBX  system’s manufacturer’s website. Finally, upload the update and reboot the telephony system.

Cloud Management

Grandstream provides a reliable and secure cloud service to deliver connectivity to its users at cheaper maintenance costs while enhancing operation and maintenance efficiency. The cloud service on the internet enables customers to gain direct access to Grandstream devices available in private networks such as IP-PBXs, audio gateways, and IP phones, therefore allowing simple remote maintenance and management of Grandstream devices. This kind of cloud service is specifically designed to meet the needs of large-scale installation, configuration, and maintenance and operation. Auto-provisioning and configuration backup, online updates, real-time monitoring and alerts enable users to achieve efficient operation and maintenance, thus maximizing productivity in organizations.

Highly Efficient

The Grandstream UCM6208  IP PBX  pushes versatility to a new high, thanks to its ability to complement already existing fixtures for enhanced web and audio conferencing, as well as other communication needs. This makes it easy to integrate seamlessly into any office setup without disorienting earlier structures and work ethic. Furthermore, the device is easy to redeploy as the business grows and needs to transform.

Call Features

• Conference Guide: This advanced feature of the Grandstream UCM6208 IP PBX system helps the user to easily set up group calls with a single click of a button. The hi–tech device allows for 6–way group calls, thus enabling the user to easily join or create meetings.
• Call Transfer: This advanced feature of the Grandstream UCM 6208 IP PBX system allows the user to relocate an inbound call to another phone or messaging system by using a dedicated call transfer button, or software that has been configured for use on the Gateway.
• Call Waiting: You can hear another incoming call when you are already on an active phone call (beep). With the Grandstream UCM6208 IP PBX, you can also turn off call waiting so that incoming calls are directly sent to voicemail during moments you are active on another phone call.
• Call Holding: You can easily place an active phone call on hold in order to make or pick up another incoming call using the premium Grandstream UCM6208 IP PBX.
• Call Recording: A recording agent which simply runs on Windows OS  collects and manages data through Web GUI tand hen records files generated by your  Grandstream UCM6208 IP PBX.

Product Specifications

Analog Telephone FXS Ports

• 2 ports (both with lifeline capability in case of power outage)

PSTN Line FXO Ports

• 8 ports (UCM6208)

Network Interfaces

• Dual Gigabit RJ45 ports with integrated PoE Plus (IEEE 802.3at-2009)

NAT Router

• Yes (supports router mode and switch mode)

Peripheral Ports

• USB, SD

LED Indicators

• Power/Ready, Network, PSTN Line, USB, SD

LCD Display

• 128×32 graphic LCD with DOWN & OK button

Reset Switch

• Yes

Voice-over-Packet Capabilities

• LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Echo Cancellation, Dynamic Jitter Buffer, Modem detection & auto-switch to G.711

Voice and Fax Codecs

• G.711 A-law/U-law, G.722, G.723.1 5.3K/6.3K, G.726, G.729A/B, iLBC, GSM, AAL2-G.726-32, ADPCM; T.38

Video Codecs

• H.264, H.263, H263+

QoS

• Layer 3 QoS, Layer 2 QoS

DTMF Methods

• In Audio, RFC2833, and SIP INFO

Provisioning Protocol & Plug-and-Play

• TFTP/HTTP/HTTPS, auto-discovery & auto-provisioning of Grandstream IP endpoints via ZeroConfig (DHCP Option 66 multicast SIP SUBSCRIBE mDNS), eventlist between local and remote trunk

Network Protocols

• TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, SIP (RFC3261), STUN, SRTP, TLS, LDAP

Disconnect Methods

• Call Progress Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect, Busy Tone

Media Encryption

• SRTP, TLS, HTTPS, SSH

Universal Power Supply

• Output: 12VDC, 1.5A; Input: 100 ~ 240VAC, 50 ~ 60Hz

Dimensions

• UCM6202/6204: 226mm L x 155mm W x 34.5mm H
• UCM6208: 440mm L x 185mm W x 44mm H

Weight

• UCM6202/6204: Unit weight 0.51kg, Package weight 0.94kg
• UCM6208: Unit weight 2.23kg, Package weight 3.09kg

Environmental

• Operating: 32 ~ 104ºF / 0 ~ 40ºC, 10 ~ 90% (non-condensing); Storage: 14 ~ 140ºF / -10 ~ 60ºC

Mounting

• Wall mount & Desktop (UCM6202/6204); Rack mount & Desktop (UCM6208)

Multi-Language Support

• English/Simplified Chinese/Traditional Chinese/Spanish/French/Portuguese/German/Russian/Italian/Polish/Czech for Web UI; Customizable IVR/voice prompts for English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish, Hebrew, Arabic; Customizable language pack to support any other languages

Caller ID

• Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT

Polarity Reversal/Wink

• Yes, with enable/disable option upon call establishment and termination

Call Center

• Multiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability/busy level, in-queue announcement

Customizable Auto Attendant

• Up to 5 layers of IVR (Interactive Voice Response)

Maximum Call Capacity

• -Registered SIP devices: supports up to 800 registered SIP devices/users (for UCM6208) and 500 registered SIP devices/users (for UCM6202/6204)
• -Concurrent SIP calls: Up to 30 (UCM6202), 45 (UCM6204), or 100 (UCM6208), or 66% performance if calls are SRTP encrypted

Conference Bridges

• Up to 3 (UCM6202/6204) or 6 (UCM6208) password-protected conference bridges allowing up to 25 (UCM6202/6204) or 32 (UCM6208) simultaneous PSTN or IP participants

Call Features

• Call park, call forward, call transfer, DND, ring/hunt group, paging/intercom etc.

Compliance

• FCC: Part 15 (CFR 47) Class B, Part 68
• CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1, TBR21, RoHS
• A-TICK: AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, AS/NZS 60950, AS/ACIF S002
• ITU-T K.21 (Basic Level); UL 60950 (power adapter)

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